Roya Bet takes your personal data seriously. On this page, we explain what data we collect, why we collect it, how it is stored, and what your rights are. Please read this carefully before using the platform.
A quick overview of the key pillars of privacy protection at Roya Bet
Roya Bet collects certain data to ensure the best gaming experience and maintain platform security. We only collect what is genuinely necessary. The categories of data collected are outlined below.
| Data Category | Example | Collection Method |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Registration Form & KYC |
| Contact Information | Email address, mobile number, physical address | Registration Form |
| Financial Information | Mobile Pay/Nagad number, bank account details | Payment Processing |
| Transaction History | Deposit, withdrawal, and betting records | Automatically |
| Technical Information | IP address, browser, device type | Log System |
| Usage Data | Favourite games, session duration, click history | Cookies & Analytics |
Roya Bet never stores your full payment card number or bank PIN. Payment details are always kept tokenized and encrypted.
Roya Bet collects your data only for legitimate and clearly defined purposes. The guiding principle of our privacy policy is simple — we only collect what we need. Each purpose is explained in detail below.
Identity and contact details are used to create, manage, and secure your account. KYC verification ensures that every user is genuine and of eligible age.
Financial information is used to process deposits and withdrawals. Every transaction follows international payment security standards (PCI-DSS).
By analyzing usage data, we improve platform performance, game quality, and the overall user experience. This data is processed in fully anonymized form.
Transaction data is monitored to comply with Anti-Money Laundering (AML) laws and to detect fraudulent activity. This is part of Roya Bet's legal obligations.
Your preferences and playing habits are analyzed to recommend relevant games, bonuses, and promotions. You can turn off these personalized recommendations at any time.
Roya Bet employs industry-leading technical and organisational measures to protect your data. Our data centres meet international security standards and are continuously audited.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Compliance |
| Transaction Records | 7 Years | Financial Regulations |
| KYC Documents | 5 years after account closure | AML Regulations |
| Cookie Data | Up to 12 months | Analytics |
| Customer Service Records | 3 Years | Quality Control |
If you notice any suspicious activity on your account, immediately support@royabet.net Reach us at the address below. Our security team is available 24 hours a day.
A core principle at Roya Bet is that your data is never sold. In certain circumstances, limited information may be shared with trusted partners — always in your interest and under strict confidentiality agreements.
In the event of a merger or acquisition involving Roya Bet, your data will remain protected under this privacy policy with the new entity. You will be notified in advance.
Roya Bet uses cookies to ensure the platform functions properly and to enhance your experience. Cookies are small text files stored on your device.
| Cookie Type | Purpose | Retention Period | Category |
|---|---|---|---|
| Session Cookie | Maintaining login session | Deleted at end of session | |
| Security Cookies | CSRF Protection & Fraud Prevention | 30 Days | |
| Preference Cookies | Saving language & UI preferences | 1 Year | |
| Analytics Cookies | Usage Pattern Analysis | 6 Months | |
| Performance Cookies | Page Load & Error Monitoring | 3 Months | |
| Marketing Cookie | Showing Relevant Offers | 30 Days |
You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.
Under Roya Bet's Privacy Policy, you have certain fundamental rights over your personal data. We respect these rights and are committed to responding to any request you make.
To Exercise These Rights support@royabet.net to send us an email. We generally respond to requests within 30 days. In some cases, additional information may be required to verify your identity.
Roya Bet is a gaming platform intended exclusively for adults. We do not knowingly collect data from anyone under the age of 18. Age is verified during registration, and the process will not be completed if the user is under 18.
If a parent or guardian believes their child's information has been collected by mistake, please contact us immediately at support@royabet.net Contact us at the address provided and we will verify and delete the information as soon as possible.
If an account is found to belong to someone under 18, it will be immediately suspended, all data will be deleted, and any deposited funds will be refunded.
Roya Bet reserves the right to update this privacy policy at any time. Changes may be made due to legal updates, business requirements, or platform improvements.
Continued use of the platform after a policy update will be taken as your acceptance of the revised policy. You have the right to close your account if you do not agree to the updated terms.
Previous versions of this privacy policy are available upon request through the support team. A full history of our policy is maintained.
If you have any questions, concerns, or requests regarding our Privacy Policy, please get in touch. Our data protection team is ready to assist you.
| Subject of Inquiry | Contact Method | Response Time |
|---|---|---|
| Privacy Requests | Support@royabet.net | 7 Business Days |
| Data Deletion Request | Support@royabet.net | 30 Days |
| Data Breach Reporting | Support@royabet.net | 24 Hours |
| General Support | Support@royabet.net | 24 Hours |
When contacting us by email, please send from your registered email address and clearly state the nature of your request in the subject line. Additional information may be requested to verify your identity.
Any complaints or feedback regarding Roya Bet's privacy policy are taken very seriously. We read every message carefully and take appropriate action.
Your privacy is fully protected at Roya Bet. Open an account today and enjoy gaming on a platform you can trust.